Declaration of accessibility

Westdeutsche Lotterie GmbH & Co. OHG makes every effort to make its website accessible without barriers in accordance with national legislation implementing Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016 on barrier-free access to the websites and mobile applications of public authorities (OJ L 327 dated 02.12.2016, p. 1).

This declaration of accessibility applies to the website and its sub-pages.

Status of compatibility with requirements

This website is fully compatible with the BITVNRW Act of June 18, 2019.

Creation of this declaration of accessibility

This declaration was drawn up on September 15, 2020.

This declaration was created on the basis of an evaluation carried out with the help of the AC-Check Accessibility Review tool (Guidelines: WCAG 2.0 (Level AA)) from WestLotto.

Feedback and contact details

If you notice any deficiencies with regard to compliance with the accessibility requirements, please use the contact form to contact our customer service to share your information and suggestions.

Please note, when you submit the form, the personal data you provide may be transferred to the responsible department at WestLotto and used to answer your request. Please, also notice our privacy policy.

Enforcement proceedings

We try to answer your inquiries within a reasonable period of time (usually a maximum of 6 weeks). If you do not receive an answer or if you are completely or partially dissatisfied with the answer, you can contact the ombudsman at the representative for the interests of people with disabilities in the state of North Rhine-Westphalia. The ombudsman will prove your query and try to find a solution as part of an ombudsman procedure in accordance with BGG NRW § 10d.

You can contact the ombudsman by email:

or via the contact form of the ombudsman for North Rhine-Westphalia.